Our team

We’re a small team of highly experienced professional indemnity insurance specialists. Each of us takes great pride in offering a truly bespoke personal service and doing the very best for our clients. We regularly conduct customer surveys to check how well we are doing.

These are the latest top line results:


100%

100% of customers say they are ‘very satisfied’ with our customer service

92%

92% rate our knowledge and understanding of their firms as ‘excellent’
(the other 8% said we were ‘good’ - we’re working on that!).


Gary Horswell, Managing Director ACII

Gary loves a challenge! He uses his strong connections with insurers, and at Lloyd’s, to get the right outcomes for clients and has often been able to help ‘distressed’ firms that are struggling to find affordable insurance elsewhere.

He works closely with affinity groups such as UK200Group and Bond Solon to provide insurance expertise for members.

Gary has also managed a global insurance programme for a well-known professional group for the past 12 years.

After explaining a technical detail to a client they wrote “Responses such as this make me so glad we moved over to you.”

“Gary Horswell was excellent and very responsive. His helpful manner was the reason we moved to Ntegrity.”

“Many thanks for all your help and guidance – invaluable as always.”



Tara Price, Claims Director

Tara fights hard for her clients and gets results. Clients rate our claims service very highly with 100% ‘very satisfied’ with the service and 75% rating the outcome of their claims as ‘excellent’.

She is widely respected amongst specialist law firms and insurers. Her attention to detail often means that she notices things others miss. She’s also sensitive to the needs of clients in a difficult situation.

Case Study
Claims system saves £10k

Case Study
Personal support

“The claims service has been great and Tara is very quick to respond.”

“I think you dealt with my potential claim very professionally and with compassion and understanding. Yours is an excellent service that that I have and will continue to recommend to others”

“Tara is extremely helpful, efficient and reassuring.”


Ian Richards, Director

Ian builds long term relationships with his clients – they value his personal service, diligence and professionalism. His knowledge enables him to spot risks other less experienced brokers may have missed.

Case study
Experienced Team

“Always an excellent service from Ian Richards”

“We can sum up in two words. Ian Richards. We trust him completely. He is a very good advertisement for you.”

“Ntegrity have provided us with key business insurance since our business inception 10 years ago. They fully understand our business and insurance needs and continue to provide excellent service and clear advice, not only at renewal but throughout the insurance term given what is often a complex but essential part of our day to day business.”


Anna Glebecka, Account Executive

Anna has seen the PI market for accountants change dramatically over the past 10 years and knows how to get the best for clients. She’s bright, enthusiastic and a pleasure to deal with.

Case Study
Increased range of insurers saves 44%

“Anna Glebecka was brilliant, totally committed to helping her clients and doing everything that was needed to finish the job. She is a real credit to the Ntegrity team.”


Richard Brown, Consultant

Richard specialises in Solicitors Professional Indemnity Insurance. He’s well connected in the London insurance market and enjoys helping his clients out of tight spots!

“We have always been grateful for your sound and practical advice over the years.”

“I would like to express my sincerest thanks for all your help especially when my back was really up against the wall.”

“I don't think we would be here today without your guidance and assistance during those very difficult months...”

“We will always remain very grateful for your time and advice, given promptly and efficiently, when we were buzzing around in mid-2016 starting up the firm in very short order with everything else that entailed”


Rosie Ali, Account Executive

Rosie offers our clients a wealth of experience having worked both as an underwriter and a broker over the last 20 years, and run a large, well-known accountants PII scheme. Rosie enjoys seeing her clients’ businesses flourish and helping them with any challenges on the way.

Mike Coggins, Finance Director FCA

Having spent many years as Finance Director within insurance, Mike can be relied upon to provide a sage viewpoint and always runs a tight ship.

John Northridge, Non-Executive Chairman

John has vast experience as a Chairman of Lloyd’s and London market insurance brokers. He has a keen interest on compliance matters and pioneered many practices commonly in use in the Professional Indemnity market today. John leads the board ensuring that the needs of all stakeholders are balanced, supporting our management team with objective guidance and invaluable insight.

Isobel Horswell, Marketing & Compliance Executive

A former Chartered Accountant, Isobel now runs the compliance side of Ntegrity ensuring that we meet or exceed regulator requirements. We were recently awarded an ‘A’ grade in the Gilchrist Standard for brokers and have become one of only 6% of insurance brokers who hold the Chartered Insurance Broker status. She also manages our marketing function and will happily organise and run any ad-hoc projects.